Sunday, April 27, 2008

Work-life balance

The expression "work-life balance" was first used in the late 1970s by organisations such as New Ways to Work and the Working Mother's Association in the United Kingdom (the phrase was first used in the United States in 1986). "Work-life balance" was coined to address the unhealthy life choices that many people were making; they were choosing to neglect other important area of their lives such as family, friends, and hobbies in favor of work-related chores and goals.
Over the past twenty-five years, there has been a substantial increase in work which is felt to be due, in part, by information technology and by an intense, competitive work environment. Long-term loyalty and a “sense of corporate community” have been eroded by a performance culture that expects more and more from their employees yet offers little security in return. Many experts forecasted that technology would eliminate most household chores and provide people with much more time to enjoy leisure activities; unfortunately, many have decided to ignore this option being “egged on” by a consumerist culture and a political agenda that has “elevated the work ethic to unprecedented heights and thereby reinforced the low value and worth attached to parenting.” [1] In her recent book, Willing Slaves – How the Overwork Culture is Ruling our Lives”, Madeleine Bunting stated that from 1977 to 1997 Americans working full time have increased their average working hours from 43.6 hours to 47.1 hours each week. (This does not include time required to travel to and from their places of business).[2]
Many Americans are experiencing burnout due to overwork and increased stress. This condition is seen in nearly all occupations from blue collar workers to upper management. Over the past decade, a rise in workplace violence, an increase in levels of absenteeism as well as rising workers’ compensation claims are all evidence of an unhealthy work life balance. Employee assistance professionals say there are many causes for this situation ranging from personal ambition and the pressure of family obligations to the accelerating pace of technology.[3]. According to a recent study for the Center for Work-Life Policy, 1.7 million people consider their jobs and their work hours excessive because of globalization. These difficult and exhausting conditions are having adverse effects. According to the Study Fifty percent of top corporate executives are leaving their current positions. Although sixty-four percent of workers feel that their work pressures are “self-inflicted”, they state that it is taking a toll on them. The study shows that, nationally, seventy percent, and globally, eighty-one percent, say their jobs are affecting their health. Between forty-six and fifty-nine percent of workers feel that stress is affecting their interpersonal and sexual relationships. Additionally, men feel that there is a certain stigma associated with saying “I can’t do this”.

Stress and work-life balance
The number of stress-related disability claims by American employees has doubled according to the Employee Assistance Professionals Association in Arlington, Virginia. Seventy-five to ninety percent of physician visits are related to stress and, according to the American Institute of Stress, the cost to industry has been estimated at $200 billion-$300 billion a year. [5] Steven L. Sauter, chief of the Applied Psychology and Ergonomics Branch of the National Institute for Occupational Safety and Health in Cincinnati, Ohio states that recent studies show that “the workplace has become the single greatest source of stress”. [6] Michael Feuerstein, professor of clinical psychology at the Uniformed Services University of the Health Sciences at Bethesda Naval Hospital states, “We’re seeing a greater increase in work-related neuroskeletal disorders from a combination of stress and ergonomic stressors.” [7]
It is clear that problems caused by stress have become a major concern to both employers and employees. Symptoms of stress are manifested both physiologically and psychologically. Persistent stress can result in cardiovascular disease, sexual health problems, a weaker immune system and frequent headaches, stiff muscles, or backache. It can also result in poor coping skills, irritability, jumpiness, insecurity, exhaustion, and difficulty concentrating. Stress may also perpetuate or lead to binge eating, smoking, and alcohol consumption.
One example of the effects of work-related stress is exhibited in the life of Barbara Agoglia as recounted in Forbes. [8] Ms. Agoglia was a director in American Express’ small business unit. After working more than fifty hours each week, as well as driving a ninety minute commute each day, she was on the brink of burnout. The “breaking point” came when her son started school and she didn’t have the time to wait with him at his bus stop. She compared her life to “the hamster-on-the-wheel” and felt that her only option was to quit her job.[www.msn.com] Another example is demonstrated by a Harvard University president, Neil Rudenstine, leaving his position for two months in order to have a time of “rest and recovery.” [9] According to James Campbell Quick, a professor of organizational behavior at the University of Texas-Arlington, “The average tenure of presidents at land-grant universities in the past ten years has dropped from approximately seven to three-and-a-half years.” [10] The feeling that simply working hard is not enough anymore is acknowledged by many other American workers. “To get ahead, a seventy-hour work week is the new standard. What little time is left is often divvied up among relationships, kids, and sleep.” [11] This increase in work hours over the past two decades means that less time will be spent with family, friends, and community as well as pursing activities that one enjoys and taking the time to grow personally and spiritually. [12]
Texas Quick, an expert witness at trials of companies who were accused of overworking their employees, states that “when people get worked beyond their capacity, companies pay the price.” [13] Although some employers feel that workers should reduce their own stress by simplifying their lives and making a better effort to care for their health, most experts feel that the chief responsibility for reducing stress should be management. According to Esther M. Orioli, president of Essi Systems, a stress management consulting firm, “Traditional stress-management programs placed the responsibility of reducing stress on the individual rather than on the organization-where it belongs. No matter how healthy individual employees are when they start out, if they work in a dysfunctional system, they’ll burn out.”

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